Shipping policy

Shipping

Geographical Scope:

We currently ship to: 

  • United Arab Emirates
  • France

If your country is not currently listed, please click on [XX] in [YY] to express your interest. Let us know where you are, and we’ll explore the available delivery options.

Process:

  1. Place your Fairwind order.
  2. You will receive an order confirmation by email.
  3. Once your order has been shipped, you will receive a tracking link so you can follow its journey.
  4. We will send you a WhatsApp heads-up approximately one day before delivery.
  5. Once your order has been delivered, you will receive a delivery confirmation.

Duration:

For products that are in stock, orders are processed and delivered within:

  • 7 days (UAE, France)

In case of delay:

If your order has not arrived within the expected delivery timeframe, please contact our Customer Service team on WhatsApp at +971 XXXXXXXX and provide your order number. We will look into the situation and work to resolve it as quickly as possible.